Astoria Health

Astoria Health is a role-based medical platform built to support the daily operations of a real clinic. The system connects front desk staff, nurses, and doctors in a single shared patient record, enabling seamless collaboration under time pressure. The product needed to balance medical precision, structured documentation, and usability in a high-stakes healthcare environment.

The challenge was to redesign and structure a data-heavy system used by three distinct roles, each with different priorities and mental models. The platform needed to reduce cognitive load, simplify workflows, and ensure safe handoffs between staff — while maintaining compliance and medical accuracy. The goal was to create an intuitive, efficient interface that supports patient care rather than distracts from it.

I designed a unified product structured around three tailored environments: Front Desk, Nurse, and Doctor, connected through a shared data layer. The front desk interface prioritizes speed and appointment management, the nurse workspace focuses on structured intake and vitals capture, and the doctor dashboard consolidates patient history, AI-assisted voice notes, calls intake, and clinical documentation into one clear timeline. Special attention was given to information hierarchy, visual calmness, and reducing unnecessary interactions in time-sensitive scenarios.